Privacy Policy

Effective Date: January 1, 2026

Introduction

This Privacy Policy explains how stravencha.com collects, uses, and protects your personal information when you interact with our website and services. We are committed to maintaining the confidentiality and security of your data in accordance with applicable privacy laws.

Information We Collect

Information You Provide

When you submit consultation requests or contact forms, we collect information including your name, email address, and any details you choose to share about your treatment preferences or concerns.

Automatically Collected Information

Our website may collect technical information such as your IP address, browser type, device information, and pages visited through standard web server logs and cookies. This information helps us understand how visitors use our site and improve functionality.

How We Use Your Information

We use collected information for the following purposes:

• Responding to your consultation requests and scheduling appointments
• Communicating with you about your treatments and our services
• Improving our website functionality and user experience
• Complying with legal obligations and maintaining business records

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our clients or others

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing activities
• The right to data portability

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more detailed information, please review our Cookies Policy.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 47 Collins Street, Melbourne VIC 3000, Australia

Last updated: January 1, 2026